KVKK

CLARIFICATION TEXT ON THE PROTECTION OF PERSONAL DATA (KVKK)

1. Data Controller

Pursuant to the Personal Data Protection Law No. 6698 (“KVKK”), the company whose information is provided below processes your personal data as a data controller.

Commercial Title
SPOISM PRODÜKSİYON ORGANİZASYON DANIŞMANLIK İLETİŞİM VE TANITIM HİZ. TİC. LTD. ŞTİ.

Address
Esentepe Mah. Talat Paşa Cad. No:5/1
Şişli / İstanbul

Tax Office
Zincirlikuyu

Tax No
7811150397

MERSIS No
0781115039700001

Trade Registry No
1115799

E-mail
hello@spoism.co

Phone
+90 554 365 00 22

2. Processed Personal Data

If you visit our site, become a member or shop, the following personal data may be processed.

Identity Information

  • Name
  • Surname

Contact Information

  • Email address
  • Phone number
  • Delivery address
  • Billing address

Customer Transaction Information

  • Order information
  • Product preferences
  • Order history
  • Return records
  • Support requests

Financial Information

  • Records related to payment transactions

Note: Your credit card information is not stored by SPOISM. All payment transactions are carried out through PAYTR, a secure payment infrastructure.

Transaction Security Information

  • IP address
  • Browser information
  • Session records
  • Cookie data
  • Device information

3. Purposes of Processing Your Personal Data

Your personal data is processed for the following purposes:

  • Order creation
  • Preparation and delivery of orders
  • Execution of payment transactions
  • Management of return processes
  • Provision of customer support services
  • Execution of accounting and financial transactions
  • Fulfillment of legal obligations
  • Prevention of fraud and abuse
  • Ensuring website security
  • Improving service quality
  • Measuring customer satisfaction

Also, with your explicit consent;

  • Campaign notifications
  • New collection announcements
  • Email newsletters
  • Marketing activities

Your data may also be processed for this purpose.

4. Method of Collecting Personal Data

Your personal data;

  • Our website
  • Shopify infrastructure
  • Order forms
  • Contact form
  • Email correspondence
  • Cookies
  • Phone calls
  • Social media communication channels

can be collected electronically or physically through these means.

5. Legal Grounds

Your personal data is processed based on the following legal grounds specified in Article 5 of the KVKK:

  • Necessity for the establishment or performance of a contract
  • Fulfillment of legal obligations
  • Protection of the legitimate interests of the data controller
  • Explicitly stipulated in laws
  • Having your explicit consent (in cases such as marketing and commercial electronic message transmissions)

6. Transfer of Personal Data

Your personal data may only be shared with the following individuals and organizations to the extent necessary for the provision of services:

  • Payment service provider (PAYTR)
  • Cargo service provider (DHL eCommerce)
  • Shopify infrastructure provider
  • Accounting and financial advisory service providers
  • Information technology service providers
  • Legally authorized public institutions and organizations
  • Courts and enforcement offices (in case of legal obligation)

Your personal data is not sold or rented to third parties for commercial purposes.

7. Retention of Personal Data

Your personal data is securely stored for the period stipulated in the relevant legislation or for the period required by the purpose of processing.

When the retention period expires, your data will be;

  • Deleted,
  • Destroyed, or
  • Anonymized.

8. Rights of the Data Subject

You have the following rights within the scope of Article 11 of the KVKK:

  • To learn whether your personal data is processed,
  • To request information if it has been processed,
  • To learn the purpose of processing,
  • To request correction if the data is incomplete or incorrectly processed,
  • To request its deletion or destruction,
  • To request notification of the transactions made to third parties,
  • To object to its analysis by automatic systems,
  • To demand compensation if you suffer damage due to unlawful processing.

9. Application Procedure

You can submit your requests within the scope of KVKK via the following contact information.

E-mail
hello@spoism.co

Your applications will be finalized free of charge within the periods stipulated in the KVKK and relevant legislation. However, if the transaction requires an additional cost, a fee may be charged within the framework of the relevant legislation.

10. Updates

SPOISM reserves the right to update this Clarification Text in line with changes that may occur in the applicable legislation or its services. The updated text will become effective from the date of its publication on www.spoism.co.